Privacy Policy
At Vanilla Street Bakery, we respect your privacy and are committed to handling your personal information responsibly.
1. Information We Collect
When placing an order through our website, customers may provide the following information:
- Name
- Email address
- Phone number
- Order details
We collect this information to process orders, communicate with customers, and coordinate order pickup.
2. How We Use Your Information
We use customer information to:
- Process and fulfill orders
- Send order confirmations and updates
- Contact customers regarding their orders
- Coordinate order pickup
- Support customer service requests
We do not use customer contact information for marketing communications unless the customer separately agrees.
3. Payment Processing
Payments are processed through Square, our third-party payment processing provider. Vanilla Street Bakery does not directly store complete credit card information on its website servers. Payment information is handled by Square according to its privacy and security policies.
4. Third-Party Services
Our website uses third-party services to operate.
Square — Processes payments and manages orders and loyalty services.
Resend — Delivers transactional emails, including order confirmations.
Vercel — Provides website hosting and serverless infrastructure.
These providers may process or retain information necessary to deliver their services.
5. Cookies and Tracking Technologies
We do not intentionally use advertising cookies or tracking technologies for behavioral advertising. Essential cookies or similar technologies may be used by our service providers to support website functionality, security, and payment processing.
6. Information Sharing
We do not sell customer personal information. Information may be shared with service providers when necessary to process orders, operate the website, communicate with customers, or comply with legal obligations.
7. Data Retention
Vanilla Street Bakery does not maintain a separate customer database through its website. However, information associated with orders, payments, and transactional emails may be retained by our service providers according to their applicable policies and legal obligations.
8. Your Privacy Rights
Customers may contact Vanilla Street Bakery to request information about their personal data or inquire about correction or deletion. Certain information may need to be retained to comply with applicable legal or financial recordkeeping requirements.
9. Contact Us
For questions regarding this Privacy Policy, contact:
Vanilla Street Bakery